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FREQUENTLY ASKED QUESTIONS

1 - General information

How can I subscribe to Ekylibre?

Have a look at our offers and find one that meets your needs.

What’s Ekylibre?

Ekylibre is a start-up whose office is in Bègles (near Bordeaux, France). We developed an Open Source information system for farm management.

Why choose open-source?

Ekylibre's main reason for choosing to develop open-source solutions is by conviction. To learn more, please see our page dedicated to the matter.

What solutions do Ekylibre offer for farmers?

Ekylibre offers two web-based products for farmers:

What are the features of the Ekylibre software?

Thanks to Ekylibre, you can have complete management of your farm: record your purchases, manage your stocks, your productions, do your accounting, and more.

On which platform can I use Ekylibre?

You can use Ekylibre on every platform with an internet connexion (computer, tablet, smartphone).

Which operating system and web-browser do I need to use Ekylibre?

You can use Ekylibre on every operating system equipped with a modern web-browser, with the exception of Internet Explorer.

Is it possible to use Ekylibre and Clic&Farm on a mobile device?

Sure, two mobile applications are available:

What’s the price of your solutions?

Clic&Farm and its mobile application are free. More information concerning our Ekylibre offers and their prices here.

Is it possible to change the language used in Ekylibre?

Yes it is, Ekylibre is a multi-language solution. To change the language, go in the menu “Settings”, “My informations”, and choose the language in the drop-down menu.

Is it possible to use several currency in Ekylibre?

Yes it is, you can choose a currency other than the Euro. Go in the menu “Settings”, “Company settings”. Then you can change the currency in “Global Preferences”.

How can I estimate how much time I'm losing to administrative tasks?

We created a tool to help you to estimate how much time and money you spend each year managing your farm.

Estimate now your Paperwork Mass Index.

 

2 - Subscription and data

Where can I discover and compare the different features of Ekylibre's products?

Our offers' details are available on the "Pricing" and the "Features" webpages.

Is it possible to change the login password of my farm, for a more secure one for example?

Yes it is, if you are the administrator of your farm on Ekylibre, go to the menu “Settings”, “My informations”, and change your password.

Can I unsubscribe at any time?

Sure, the subscription to Ekylibre is without obligation. You can unsubscribe as soon as you want. To unsubscribe, click on “Connection” on the top menu, then "My account", then go in the drop-down menu “Manage my subscription” and click on “Unsubscribe”.

In case of difficulties, please contact our support team directly via live chat or email at support@ekylibre.com.

I’m in charge of the management of several companies, is it possible to bundle them all in the same subscription?

Unfortunately, as of today it is not yet possible to manage several companies in the same account ("multi-company" features).

If you need to manage the accounting of each company separately, you can’t create them on the same account. A subscription can only have one Ekylibre farm, and an Ekylibre farm can only be used for one set of accounting books.

What payment methods are available?

You can choose between:

If you would like to choose the SEPA Credit Transfer, please contact our support team who will detail how to proceed.

When I record data in my Ekylibre farm, what happens to it and who's accessing it?

Don’t worry, you are still the owner of your data and we assure you the complete security, integrity and confidentiality of them.

Please be advised that if you unsuscribe, you have 15 days to ask our support team for a copy of all your data before we destroy it.

If I decide to delete my account, what happens to my data?

If you decide to delete your account, you have up to 15 days to ask our support team a copy of your data in a standardized format. After that period, they will be irreversibly and securely deleted.

More information in our data privacy policy.

I can't manage to log into my Ekylibre farm or my account on ekylibre.com, what should I do?

First, check if you are using the right email address, and that it’s spelled correctly.
If it is, click on “Forgot your password?” to receive an email with a link to reset your password. If you can’t see the email in your inbox, please make sure that the email didn’t end up in your spam folder.
If you're trying to connect to your account on the ekylibre.com website and you never verified your email when signing up, click on “Didn’t receive confirmation instructions?”, you will then receive an email with a link to verify your email address. Once this link clicked, you should then be able to log in.

3 - Features and use

Can several people be connected and use Ekylibre at the same time?

They can, Ekylibre is multi-user: there can be several users connected to Ekylibre and registering data at the same time. You can assign rights on each user to give them access to all of the product's features or only part of them, depending on the user.

If you would like to do so, go to “Settings”, then “Users”; or read our online documentation.

Can I customize my dashboard?

Yes you can. Each dashboard can be customized to only show the information you want to see at first glance. To do so, go to the dashboard you want to customize (through the links in the upper navigation bar) then click on “Configure” and choose the dashboard cells you want to add among the drop-down list.

a - Relationships

Can I get the transaction history of each of my customers and suppliers?

Yes you can. Thanks to Ekylibre you can get all of your sales and purchases transaction history sorted by customers and suppliers. You can also follow up on your trade contacts.

How can I keep track of new customers and suppliers?

Go to the “Relationship” menu and add a contact for a person, and an organization for a company for example. Complete the information linked to the person or the the company, and check “Client” or/and “Supplier”. You can leave the boxes “Client account” and/or “Supplier account” blank, Ekylibre will fill them for you.

How can I add the employees working in my farm to the software?

First create a contact in “Relationship” (not an organization) with “Employee” checked. Then click on “Add a worker” and select a role for him. Fill in your worker's info and click on “Create”.

Can I use Ekylibre to manage my workers’ payslips?

You can use Ekylibre to register the payment of wages, but you can’t generate your workers’ payslips through Ekylibre.

b - Accountancy

Can I use Ekylibre to exchange data with my accountant?

Thanks to Ekylibre you can securely share accounting data with your accountant or your accounting data center. You can export and share your data without interrupting your work and without any risk of inconsistency.

And conversely, you can integrate the validations or corrections made by your accountant. To initialize a data exchange with your accountant, please make sure that you registered your accountant in the software (as a new contact) and that you have filled in a correct email address when doing so.

For more information, consult our online documentation.

Can I keep track of my loans and my fixed assets?

Yes you can input your loans and fixed assets into Ekylibre. Ekylibre will then automatically generate the accounting for the loans and the fixed assets.

Can I import my account statement?

Ekylibre can import OFX documents provided by your bank, then the bank reconciliation will be done automatically.

To import your account statement, go to the menu “Accountancy”, then “Cashes” and “Import”.

Can I generate my VAT declaration with Ekylibre?

Ekylibre calculates the VAT amounts to help you fill in your VAT declaration.

Can I use my accountant’s accounting chart?

In Ekylibre you can already find the French general accounting plan and the agricultural chart of accounts, but you can also import another one. Please contact our support team via Chat or email at support@ekylibre.com for more information.

Through which menu can I input accounting lines in Ekylibre?

It's possible to input your accounting directly through the “Accountancy” menu, but the easiest way to handle accounting in Ekylibre is to simply input your sales and purchases, through the “Trade” menu, to get the most out of the features. Accounting entries will be automatically generated when you will input your sales and purchases.

Do I need to letter the accounts?

How can I make sure the accounting entries related to my loans are written?

Go to the menu “Accountancy” and “Loans” and check one or several loans you would like to have the accounting generated for. Then, click on “Accounting” with the desired date up to which it should be generated.

How can I transmit my accounting from Ekylibre to my accountant?

You have several possibilities. You can:

Can I integrate into Ekylibre what my accountant generated on his accounting system?

Some documents from others accounting systems can be integrated to Ekylibre. To know which documents are compatible, please contact our support team via Live chat or email at support@ekylibre.com.

I would like to ggenerate my VAT declaration, how can I proceed?

Before to make your VAT declaration, you must select your tax return method. To do so, go to the menu “Settings”, then in “Financial years”. Click to modify the financial year involved in the VAT declaration, and select the chosen tax return method. Save your changes by clicking on “Update”.

c - Trade

Is it possible to customize the estimates, commands and invoices to fit the graphic identity of my company?

We offer customization services. For more information, please contact our support team via Live chat or email at support@ekylibre.com.

I made a mistake while filling my invoice so I would like to delete it, how can I do?

It’s not possible to delete an invoice. The only way to proceed is to make a credit (the button called “Cancel” in the show of the invoice detail). If you have any problems, please contact our support team via Live chat or email at support@ekylibre.com.

How can I get my company logo on the invoices?

Go to the menu “Settings”, “Company settings”. Click on “Browse” to search and select the logo of your company on your computer (you must select a .jpg, .jpeg or .png file).

d - Stocks

Is it possible to use Ekylibre to do inventory?

Yes it is, you can do inventory whenever you want. To do it, go in the menu “Stocks”, then “Inventories”.

I can see a product in my inventory ("Matters") but I can’t find it when I want to use it in an intervention, why?

First, check that the date since your product has been stocked is before the date on which you're planning the intervention you want to use your product in. If your new product still doesn’t appear in the choices proposed in the intervention, please contact our support team via Chat or by email at support@ekylibre.com.

e - Production

With which type of cultures can Ekylibre deal with?

Ekylibre was first developed to be adapted and adaptable for most farms, and so to be able to handle most of the productions (vegetable production, tree nursery, field crop, mixed cropping, livestock, etc).

Is Ekylibre suitable for wine growing/wine making operations?

With Ekylibre you can manage your vineyard and grape production, your sales and purchases, and your accountancy. As of now, we can’t yet help you with the management of your cellar.

Is it possible to create my manure management plan with Ekylibre?

It’s not possible to handle your manure management plan on Ekylibre, but it’s been noted for projected developments.

How can I import my crop cartography in Ekylibre?

You have three different ways to import your crop cartography:

For more information, consult our online documentation.

Is it possible to estimate the costs of my production with Ekylibre?

Yes you can. Ekylibre is a technico-economic management system, so you can get the global cost of your productions, the detailed costs (workforce, inputs, equipment) per production or even per area for example.

Is it possible to plan interventions for my employees?

Yes it is, you can plan an intervention for your workers to perform (note that your employees must have been registered in the relationship menu first). To do so, go in the “Production” menu, then “Interventions”. Then click on “Add intervention request”.

For more information, consult our online documentation.

Which regulatory documents linked to the production can Ekylibre generate ?

You can export the animal husbandry register, the veterinary booklet, the intervention register, the land parcel register, and the phytosanitary register. To do so, go in the “Tools” menu then “Exports”. Choose one or several documents to export.